Terms and Conditions

DEFINITIONS

In these terms and conditions:

• "you"/"your" means the participant in the AIP Program.
• "we"/"us"/"our" means AIP (Asia Internship Program).
• "Agreement" means this binding agreement between us and you.
• "Commencement Date" means the program start date at the local destination.
• "Deposit" means the $500 USD advance payment required to secure your placement.
• "Participant" / "Participants" means you and any other individuals enrolled in a Program.
• "Program" means any internship placements, services, or training provided by AIP.
• "Preference Area" means your preferred industry role or placement type as indicated prior to your Deposit payment. This can be your first, second, third, and any other roles and industries you have agreed to. Preference Area cannot be changed after the Deposit has been paid unless agreed otherwise in writing.
• "Program Fee" means the remaining balance of the total program cost after the Deposit has been paid.
• "Program Commitment" means your confirmed commitment to participate in the Program, whether through Deposit payment, or through any form of confirmation required by a Referred Organization.
• "Placement Deadline" means 14 days prior to the Commencement Date, or such other date as agreed in writing.
• "Internship Provider" means the host company or organization where your internship is conducted.
• "Internship Confirmed" / "Placement Confirmed" means when an Internship Provider provides you with an offer that is in your Preference Area.
• "Acceptance Letter" means the electronic letter confirming your acceptance into a specific placement.
• "Referred Organization" means AIP's partners or affiliates which include but are not limited to university and college partners and other agencies.
• "Virtual Interview" means a phone or video interview conducted remotely with AIP representatives.
• "Electronic Acceptance" means acceptance of these terms via electronic signature, digital signing platform (such as Pipedrive Smart Docs), or any other electronic method that demonstrates your intent to be bound by this Agreement.
• "Remote Program" means an internship placement conducted entirely online without physical relocation to the internship destination.
• "AIP SG PTE LTD" is located at 11 Keng Cheow Street, #04-09 Riverside Piazza, Singapore 059608, Reg 201810409G.

1. OUR UNDERTAKING

AIP undertakes to provide you with the following services:

1.1 A placement within the industry specified in your Acceptance Letter, or as close as reasonably possible to your preferences.

1.2 Contact details of local AIP staff who are available for emergencies and support during your program.

1.3 Furnished accommodation consisting of a single bed, bathroom, and utilities (up to $100 USD per month covered by AIP).

1.4 Accommodation for the duration of your program calculated as: number of months x 30 nights.

1.5 Shared accommodation with 2-10 persons of mixed gender. You may request same-gender accommodation. AIP will make reasonable efforts to accommodate this request, but cannot guarantee it.

1.6 Airport transfer on your arrival at the destination.

1.7 Induction and orientation sessions to familiarize you with the local environment and program expectations. This can be an online call or course before or after your arrival, or an on-ground, in-person session.

1.8 Remote Programs: If you are enrolled in a Remote Program, Sections 1.3 through 1.6 do not apply. AIP's obligations for Remote Programs are limited to: CV enhancement and professional profile development, internship placement with a host company, and program wrap-up (completion certificate, feedback collection, and testimonial). No accommodation, airport transfer, or on-ground support services are provided for Remote Programs.

2. SUITABILITY OF PARTICIPANTS

2.1 AIP retains the right to reject any application or cancel your participation at any stage without discrimination based on gender, religion, race, or nationality. AIP's decision to accept or reject your application may be based on factors including but not limited to: visa requirements, English language proficiency, strength of your professional profile, and level of competition for the program.

AIP may request references and additional documentation to assess your suitability for the program.

3. DEPOSIT AND PROGRAM FEE

3.1 A non-refundable Deposit of $500 USD is required to confirm your placement. Of this Deposit, 50% is allocated to admissions and processing costs and is non-refundable under all circumstances. The remaining 50% is refundable subject to the terms outlined in Section 4 (Request to Cancel, Vary Participation, and Refunds). Unless otherwise stated, all refunds mentioned hereafter apply only to the refundable 50% of the Deposit.

Upon receiving your Deposit, AIP agrees to place you in an internship by the Placement Deadline. We also guarantee that the price of your chosen program will remain the same in case we raise our fees before you have to pay your final payment. This does not apply if you have changed your Commencement Date, in which case you will be subject to our new pricing.

3.2 Upon payment of your Deposit, you agree the information illustrated in your Acceptance Letter is correct and will fully cooperate with AIP in its attempt to find you an internship placement. Examples of non-cooperation include, but are not limited to:

3.2.1 not actively working with your assigned AIP representative;

3.2.2 skipping, missing, or arriving late for your scheduled internship interviews;

3.2.3 not engaging in internship discussions with your assigned AIP representative;

3.2.4 not responding to Asia Internship Program communications within 48 hours regardless of non-working days;

3.2.5 allowing the placement process to be delayed due to missing agreed payment due dates;

3.2.6 refusing internships offered to you if they are your first or second choice or any other roles and/or industries you have agreed to prior to Deposit payment or Program Commitment as stated in your Acceptance Letter or unless agreed otherwise in writing;

3.2.7 refusing to interview with the company suggested by AIP for any reason;

3.2.8 contacting our Internship Provider (your host company) without express written consent from AIP;

3.2.9 making requests that fall outside of what AIP guarantees;

3.2.10 failing to meet your responsibilities indicated in Section 8 of this Terms & Conditions;

3.2.11 insulting, criticizing, offending, and defaming AIP and its representative;

3.2.12 using any communication channel other than email or AIP-designated messaging platforms (such as WhatsApp, Line, KakaoTalk, or WeChat) to reach your assigned AIP representative.

3.3 Upon payment of your Deposit you agree that it is your responsibility to prepare for the internship interview arranged by us. If you fail to adequately prepare for the internship interview you will automatically forfeit your Deposit. Failing to properly prepare for the internship interview is defined as failing one or more of the points below:

3.3.1 not properly researching the internship provider;

3.3.2 not properly learning about the industry job function;

3.3.3 missing the scheduled interview time without prior notice of 3 hours minimum before interview time;

3.3.4 failing three or more interviews;

3.3.5 failure to provide a sample portfolio of your previous work (if requested);

3.3.6 making requests that fall outside of what AIP guarantees.

3.4 If AIP is unable to secure a placement within your specified Preference Area as outlined in your Acceptance Letter, and you do not accept an alternative placement, the refundable 50% of your Deposit will be refunded to you.

3.5 If AIP is unable to secure a placement for you by the Placement Deadline, the refundable 50% of your Deposit can be refunded to you in accordance with Section 4.

3.6 The Program Fee (remaining balance after the Deposit) must be paid within 5 days of confirmation of your placement, or no later than 30 days before the Commencement Date, whichever is earlier. Failure to pay by this deadline may result in cancellation of your placement.

3.7 You are expected to provide written feedback on your interview within 2 business days of the interview date and to confirm acceptance or decline of any internship offer within 2 business days of receiving it.

3.8 Any currency conversion fees, bank fees, or third-party payment processing fees are the responsibility of the Participant and will not be reimbursed by AIP.

3.9 Late payments will incur a penalty fee of up to 16% per annum of the outstanding balance, calculated from the payment deadline date.

3.10 Payment of the Program Fee constitutes your acceptance of this Agreement and confirms your commitment to participate in the Program.

3.11 AIPX fees are to be paid together with your Deposit.

3.12 In the case that you are referred by a Referred Organization, there may be different Program Commitment arrangements which do not subject you to AIP's Deposit payment mentioned above. However, to proceed with the program you are still required to confirm your Program Commitment with your Referred Organization in any form that is required by your Referred Organization, which includes but is not limited to deposit or program fee payment, verbal or written confirmation of your intent to participate in the program. Once AIP confirms with your Referred Organization of your Program Commitment, you will be subject to all applicable terms in this document.

4. REQUEST TO CANCEL, VARY PARTICIPATION, AND REFUNDS

4.1 If you wish to withdraw from the Program it must be done with a written request. For the avoidance of doubt, such a written request must be made by email to your assigned AIP representative.

4.2 If you withdraw from the program for any reason other than AIP's failure to place you by the Placement Deadline within your agreed chosen industry, or if AIP determines, in its sole discretion, you did not fully cooperate in the placement process at any time before the Placement Deadline, such as stated in the conditions in Section 3.2 and 3.3, AIP will be entitled to the Deposit.

4.3 If you withdraw, cancel, or amend any aspect of the program you have committed to, whether through a university-affiliated (Referred Organization) or independently arranged program with AIP, after confirming your commitment whether by paying the deposit or confirming your participation with your Referred Organization, AIP reserves the right to charge 50% of the applicable Program Fee, regardless of whether the placement has been formally accepted. If the withdrawal, cancellation, or amendment occurs less than 45 days before the Commencement Date, the full applicable Program Fee will be charged.

4.4 Unless previously agreed, if you want to change the dates of your participation in the Program, or change any part of the information stated in the Acceptance Letter after the internship has been confirmed or after paying the associated program fees, up to $500 USD or 25% of your program fee (whichever is greater) will be charged as additional administrative fees. AIP reserves the right to refuse the change request. If the request is made 30 days or less prior to the Commencement Date, AIP may apply an additional charge to the previously mentioned amount, which shall be determined at our sole discretion.

4.5 In the event that, for any reason at all, you decide to discontinue your place on the Program after it has started you will not be eligible for a refund of the Deposit, Program Fee, AIPX fee, or any other additional fees.

4.6 If, for any reason, we have to cancel your participation in the Program, prior to your Commencement Date, a full refund of the Program Fee, including the Deposit, will be given to you. A full refund will be issued only if the cancellation is for reasons not attributable to you unless the reason falls within the parameter of Section 7.2. No compensation can be given for any other costs incurred in relation to the Program. These costs may include but are not limited to flights, insurance, accommodation, and visa fees.

4.7 All refunds will be issued minus any administration, currency exchange, and bank transfer fees, which can amount to 25% of the total payment.

4.8 All refunds will be issued within 60 days after an official request and necessary beneficiary details have been provided in full in writing.

4.9 Handling Fees are non-refundable in any circumstances.

4.10 In the case that you are referred by a Referred Organization, there may be different refund policies which will supersede the refund policies outlined in this document. However, all other terms that are applicable in this document will still apply.

5. WEBSITE AND PROMOTIONAL MATERIAL

5.1 The content and information displayed on our website and other promotional material are believed to be valid and correct but we will not be held liable and do not take any responsibility for any misinformation or ambiguities in the content. Prices are subject to change without notice and you will be liable for additional amounts owed due to price changes unless your Deposit has already been paid in which case you will be entitled to the price of the selected program at the time you have made your Deposit.

5.2 We reserve the right to take your photograph, or video footage of you, for use in our promotional material. We do not make any payments to individuals in respect of such use. We may reproduce the photographs in our promotional material including, without limitation, posters, advertisements, and printed publications, on our website and social media website pages. Copyright in the photographs will belong to AIP. Photographic data is personal data for the purposes of the Personal Data Protection Act (as amended) and therefore we will not use the images taken without your consent and we will not use your image or any other information you provide for any other purpose. By agreeing to these terms and conditions, you consent for your photographic data to be used for our promotional purposes. See also Section 22 (Data Protection and Privacy) for full data handling details.

5.3 Images and videos displayed on our website and other platforms are real representations of selected examples of what our programs have provided in the past and may differ from what you receive depending on availability and/or the program you have selected. AIP does not guarantee that the services and program features you receive will match the images and videos you see.

6. FORMAT OF THE PROGRAM

6.1 We reserve the right to change our suppliers and the format of our Program as and when necessary, however, we will endeavor to provide as similar a Program as possible at all times.

7. LIABILITY FOR LOSSES AND PROGRAM CHANGES

7.1 We cannot accept any responsibility or liability for loss of or damage to your passport, any other personal identification, or any property in any part of the immigration visa process, during transit, or during registration.

7.2 We cannot accept any responsibility or liability for Program changes or Program cancellations under any of the following circumstances: war or threat of war; terrorism; fire; sickness; pandemics or epidemics; government-imposed travel restrictions or border closures; political instability or civil unrest; natural disasters (including but not limited to earthquakes, floods, typhoons, and volcanic eruptions); cyberattacks affecting critical infrastructure; or any other event or circumstance beyond reasonable control which amounts to a "Force Majeure". In such cases, no refund or compensation for any loss will be given to you.

7.3 You understand that the principle of AIP's service is internship placement and all other program features are either complimentary or with extra charge. You agree that AIP has completed its primary duty when an internship offer in your chosen industry has been provided and that AIP is entitled to a minimum service fee equivalent to the Explorer program fee according to your chosen destination and duration regardless of whether you accept or partake in the internship. In the case that you are referred by a Referred Organization, if applicable, you will be subject to their cancellation policy with additional terms from this document where applicable. If the Referred Organization does not have a cancellation policy, you will be subject to all the terms as agreed here. We cannot be liable for your inability to attend the internship for any reason which includes but is not limited to sickness, parents and/or university restrictions, change in visa regulations, and any circumstance which amounts to a "Force Majeure" or beyond AIP's control.

8. YOUR RESPONSIBILITY

Visa and Travel Responsibilities

8.1 It is your responsibility to be aware of any national holidays or other events that may change the nature of the Program. While most companies operate a 08:00 - 18:00 working policy, some may have different requirements and we cannot be held responsible. This includes the working days and operation hours of the concerned embassy where you will be applying for your visa. AIP is not liable for any additional costs that may arise from the changes and delays of your travel arrangements due to this matter.

8.2 It is your responsibility to arrange your own immigration visa where we will provide visa assistance in the form of advice as best to our current research and knowledge. We cannot be held liable for any changes in the visa regulations, costs, or delays relating to your immigration visa acquisition. These costs include and are not limited to visa application, travel, and accommodation.

8.3 It is your responsibility to verify the required documents in order to obtain your immigration visa by liaising with the consulate/embassy of your chosen destination. Please note that immigration visa policies are subject to change and differ according to your country of origin/residence. We cannot be held liable for the change in visa immigration policies and will advise, and provide documents according to our most recent information to our knowledge.

8.4 It is your responsibility to arrange your immigration visa according to your Commencement Date. We cannot be held liable for any costs or delays relating to postponements of your Commencement Date relating to your visa acquisition.

8.5 It is your responsibility to provide updates about the visa application process or related documents if requested.

8.6 You are responsible for monitoring the validity of your own immigration visa and informing AIP of its expiry date. If you require to extend or obtain a new visa, you will inform AIP a minimum of 30 days prior to the expiry date. AIP will suggest options in which you can extend or obtain a new visa. AIP is only responsible for ensuring that you can stay in the country during your internship duration and is not responsible for ensuring that you can stay in the country before and after your internship.

8.7 You are responsible for informing AIP and receiving approval of the flight schedule from AIP prior to booking your flights to ensure the availability of the accommodation, airport transfer staff, and other features in the program you have selected. Failure to do so, AIP reserves the right to not provide any of the programs' features if they are unavailable where no refund will be given. AIP also reserves the right to request that you change your flights without compensation if you have booked without receiving AIP's approval.

Program Responsibilities

8.8 International flights are not included in the cost of any of our Programs. It is your sole responsibility to arrange flights and to select providers based on your own decisions and experiences. We cannot be held responsible for any action, negligence, or event relating to the purchase or operation of flight tickets or flights. We will also not be responsible for any costs, refunds, or any program features missing due to changes or delays in your arrival and departure.

8.9 It is your responsibility to provide your written feedback via email of the interview with potential host companies and whether you would like to accept the internship offer within 2 business days after the interview. It is also your responsibility to decide whether to accept or decline an internship offer within 2 business days by sending a confirmation email indicating your decision to your assigned AIP representative.

8.10 It is your responsibility to register for all AIP related events by the deadline set. Failure to comply will result in you forfeiting your attendance. In the event that you fail to attend the event after you have registered for it, you will be charged a penalty fee of up to 300 USD depending on the event.

8.11 It is your responsibility to inform us if your internship is academic credit-bearing and to submit all related documentation and information to AIP during the initial interview prior to receiving AIP Acceptance Letter and paying your Deposit. These documents and information include but are not limited to your university internship guidelines, university internship agreement, and university's criteria for accepting internship positions and/or host company. Failure to do so, AIP will not be responsible and will be entitled to your Initial Deposit and Program Fee regardless of whether your university approves or rejects an internship position that we have secured for you. AIP reserves the right to reject any document submitted regarding your university guidelines if it is submitted after the Deposit has been received.

8.12 AIP's standard internships are full-time positions with approximately 40 hours per week (generally Monday - Friday 9:00 - 17:00 but the exact working hours may vary). It is your responsibility to inform AIP prior to paying your deposit if you are seeking a part-time internship with your exact availability for the internship per week. Failure to do so, AIP will not be responsible and will be entitled to your Initial Deposit and Program Fee regardless of whether you can fulfill the internship hours requested by the Internship Provider.

8.13 It is your responsibility to ensure that you are able to financially sustain your living at your internship destination for the duration of your internship. We are not responsible to secure internships that provide any form of compensation nor are we liable for any changes to the compensation program provided by the Internship Provider at any stage of the process.

Accommodation Responsibilities

8.14 It is your responsibility to maintain the cleanliness and state of the accommodation provided in the same condition as presented to you on the move-in date. This includes all furniture, appliances, and other items in the room. You agree to immediately inform AIP of any damages to the accommodation including any items in it. You agree that you are responsible to cover any costs arising from the damages that occurred during your stay. If the accommodation provider ("Host") claims and provides evidence that you as a Guest have damaged the accommodation or any personal or other property at the accommodation ("Damage Claim"), the Host can seek payment directly from you. If the Host escalates a Damage Claim to AIP, you will be given an opportunity to respond. If you agree to pay the Host, or AIP determines in its sole discretion that you are responsible for the Damage Claim, AIP will collect any such sums from you and/or against the Security Deposit (if applicable) required to cover the Damage Claim. AIP also reserves the right to otherwise collect payment from you and pursue any remedies available to AIP in this regard in situations in which you are responsible for a Damage Claim, including, but not limited to, in relation to any payment requests made by the Host for any additional costs arising from the use of utilities over the limit stated in Section 1.3.

9. EXPERIENCING PROBLEMS

9.1 If you should experience any problems whilst partaking in our Program, you must immediately inform us in writing by email with a clear explanation of the problem. In such an event, we will discuss the problem with you and will discuss ways in which the problem can be solved. You will allow AIP a minimum of 7 days and no more than 30 days to investigate and attempt to mitigate the issue. We are not responsible for any conversations or anything that is said unless it is recorded in writing.

9.2 You agree to discuss any problems in your placement with your assigned AIP representative prior to discussion with your Internship Provider. If the assigned Internship Provider wishes to terminate your placement prior to the end of the stated time as a result of your inadequate, unhelpful participation, or prolonged or repeated absence from work, you understand that no refund of fees will be given in this situation and we are under no obligation to provide another placement. In such a case, you will be required to leave the provided accommodation within 7 days after your internship is terminated.

9.3 If you wish to terminate your placement prior to the end of the time stated in the internship agreement for any reason you must provide us with written notice, clearly stating the reasons for such a decision. You agree that no refund of the Program Fee or any other fees will be made in this situation, that no other placement will be offered, and that you will be required to leave the provided accommodation 7 days after being informed by us.

9.4 If you should deem the accommodation that has been provided to you to be unsuitable, AIP must be notified within 48 hours after your check-in in order for remedies to be made.

9.5 AIP cannot be held responsible for any complaints arising from issues outside of the specifications made in Section 1.3, this includes, without limitation, relations with other inhabitants of the apartment/homestay, and relations with your neighbors.

9.6 If you should deem your internship to be unsuitable you agree to immediately inform AIP and allow AIP to attempt to resolve the issue. AIP may suggest actions you can take where you agree to fully cooperate. If AIP has exhausted all avenues to improve the situation and the issue in your internship is for reasons not attributable to you, you may request for AIP to secure you a new internship. You understand that the new placement process may take up to 30 days and the tasks in your new placement may be less dynamic due to the shortened internship duration. AIP reserves the right to refuse the request if you have less than 60 days left in the program.

9.7 You agree to fully cooperate with AIP in an attempt to resolve your issues by responding to all communication with AIP in a timely manner and by providing any evidence of the issues when requested. You understand that your swift response is necessary for AIP to help resolve your problems. AIP may dismiss your claim if you fail to respond to AIP's communication within 7 days.

10. SAFETY

10.1 We, our partner companies, suppliers, and members of staff cannot be held responsible for any case of injury, accident, death, claim, theft, damage, sickness, cancellation, or loss, in relation to our/their services.

10.2 You are responsible for your own safety during the trip and neither we nor the assigned Internship Provider, take responsibility nor can be held liable for any accident, sickness, death, loss, damage, expense, or hazard encountered throughout the Program. (See also Section 12.1 regarding personal liability insurance.)

10.3 You will be held responsible and liable for any damages to the assigned Internship Provider during your placement. It is your sole responsibility to ensure you purchase personal liability insurance prior to the Commencement Date.

10.4 AIP reserves the right to terminate your participation in the Program at any time without compensation if we deem your actions can be harmful physically and/or mentally to yourself, our partner companies, suppliers, and members of our staff. The decision is at AIP's sole discretion, where you agree to fully cooperate.

11. COMPLYING WITH RULES AND LOCAL LAWS

11.1 In situations where you do not comply with the rules of the assigned Internship Provider, the rules of our program, or the law of the country in which you are interning in, we may terminate your participation in the Program and no refund will be granted to you and you will be required to leave the provided accommodation within 48 hours of being informed by us.

11.2 You will be held legally responsible for your conduct at all times during the Program. You will not act irresponsibly nor will you break the law of the country to which you go. You will not put yourself or others in dangerous situations. If you do any of the above, you will be responsible for the consequences.

11.3 We reserve the right to expel, at our sole discretion, any Participant from the Program for reasons including but not limited to: breaking the law; bullying or harassment of other participants; anti-social or unreasonable behavior, or unfit conduct towards other group members, our representatives, our suppliers, or the assigned Internship Provider; or excessive absence from your internship. We will determine whether a Participant has acted in any of the ways set out above at our sole discretion. In such instances, we retain the right to immediately eject the Participant from their accommodation and cancel their participation in the Program.

12. THIRD-PARTY BEHAVIOUR OR ACTIONS

12.1 We take no responsibility and are not liable for any third-party behavior or actions including but not limited to that of the Internship Provider and accommodation provider. We do not take responsibility and are not liable for any accidents that take place at any third-party locations including but not limited to the premises of the Internship Provider and the designated accommodation. As noted in Section 10.2, it is your responsibility to ensure you purchase personal liability insurance prior to the Commencement Date.

12.2 In some instances, you may be required to move rooms subject to the availability of the rooms of the accommodation provider in regard to your arrival and departure dates. You agree that you may be put in temporary accommodation before moving into your assigned accommodation. AIP will make transportation arrangements or reimburse transportation costs if transportation is required. Your mode of transportation must be approved by AIP and proof of the costs spent on the transportation must be provided to receive any reimbursement.

13. GUEST ALLOWED

13.1 You are allowed to have guests stay in your assigned accommodation only after receiving written approval from us.

14. INSURANCE

14.1 You are responsible for ensuring that you have purchased fully comprehensive insurance prior to departure, which will cover you for the duration of your participation in the Program and which includes but is not limited to travel, health, medical, and accident insurance. You must bring all relevant insurance documents with you to the country in which you are placed. AIP may recommend a preferred insurance provider for your convenience. The purchase of any insurance through an AIP-recommended provider is entirely optional and does not create any additional liability or obligation on the part of AIP.

15. NON-DISCLOSURE AGREEMENTS

15.1 In instances where it is demanded by the Internship Provider, you agree to sign a Non-Disclosure Agreement with the assigned Internship Provider. Regardless of whether or not the assigned Internship Provider requires a written Non-Disclosure Agreement, you agree to respect and keep confidential the intellectual property of the assigned internship provider. Any work produced during your internship remains the property of your assigned Internship Provider unless specified otherwise in writing by your Internship Provider. AIP is not responsible for any of your actions arising from this matter.

15.2 You hereby agree not to disclose specifics of any disputes you may have regarding your internship or other aspects of the program to other program participants, third parties outside of AIP, or your assigned Internship Provider. AIP reserves the right to claim for any damage arising from the information you disclose regarding the disputes.

16. WORKLOAD

16.1 We are not responsible for the workload provided by the Internship Provider whether it is of high or low volume. In such situations, you should discuss the problem with us and we will endeavor to resolve the issue accordingly.

17. NOTIFICATIONS YOU MUST MAKE

To comply with immigration and visa regulations of the destination country, and to ensure the safety of yourself, other program participants, the Internship Provider, and AIP staff, you must notify us prior to paying your Deposit if you have any medical conditions. This includes, but is not limited to, physical, mental, or psychological conditions that require prescribed medication, ongoing treatment, special medical attention, or that may hinder your ability to complete the Program and/or pose a risk to yourself or others.

It is our responsibility to assess such disclosures and inform you whether you may proceed with the Program prior to the Deposit payment.

Failure to disclose such conditions in advance may result in our inability to make appropriate arrangements to support your participation and/or ensure the safety of all parties. If, at any time, we determine that your condition may cause or has caused harm or risk to any of the parties mentioned above, we reserve the right, at our sole discretion, to immediately terminate your participation in the Program without refund or any form of compensation.

In such circumstances, you will be required to vacate any accommodation provided within two (2) days of being notified.

18. MAXIMUM LIABILITY

18.1 Our maximum liability is limited to the Program Fee.

19. ADDITIONS AND REMOVALS TO YOUR PARTICIPATION IN THE PROGRAM

19.1 Requests for any additions to the Program within 45 days prior to your Commencement Date will incur the full fee difference between the original Program and the desired Program, plus an administration fee of up to $500 USD. Any such Program changes or extensions are made at the sole discretion of AIP and cannot be guaranteed.

19.2 Any request for removals, reductions, or amendment to the Program will not entitle you to any discount or refund from your Deposit, Program Fee, AIPX fee, or any other payment.

19.3 In instances that your decision to shorten your internship duration or to change any aspect of the program causes the Internship Provider to cancel or terminate your internship, AIP is not responsible for securing a new internship placement for you. You acknowledge that no refunds or compensation will be provided. You may request for AIP to secure you a new placement. However, we reserve the right to refuse the request or apply an additional charge, which shall be determined at our sole discretion.

20. DETAILS OF AIP SERVICES

20.1 Explorer Program

20.1.1 Internship placement: Guaranteed internship placement according to your Preference Area.

20.1.2 24/7 emergency assistance: An AIP representative that you are able to contact at any time while you are on the ground at your internship destination. The service is reserved for emergencies only. Emergencies are events such as being ill that require immediate medical attention, injuries, political unrest, and natural disasters. AIP is not responsible for additional costs that may arise from assisting you in making additional arrangements. These arrangements may include but are not limited to medical procedures, transportation, and accommodation. AIP is also not responsible for assisting in any matters outside the city of your internship destination.

20.1.3 Visa assistance: Advice and suggestions regarding visa-related matters that will allow you to intern at your internship destination. AIP is not responsible for submitting visa applications for you. You are still responsible to submit visa applications yourself and obtain any documents that you need where AIP will assist in obtaining any necessary documents from your Internship Provider. AIP and Internship Provider are not liable for any costs arising from visa application fees and travel costs to embassies/consulates. In certain destinations such as South Korea and Japan, visa exemption is considered a visa that is acceptable to legally partake in an unpaid internship.

20.1.4 CV/Resume enhancement: Advice on how to improve your CV/resume. This is provided before and during the placement process for the purpose of increasing the chances of successfully securing you an internship. If we find that your CV/resume is adequate as it is, AIP reserves the right to proceed with the placement process without any advice or adjustment to the documents.

20.1.5 Certification from host company: A document that confirms your participation in an internship program at your host company. This document can be but is not limited to a certificate or reference letter. You are responsible for requesting the document from your host company before completing your internship. AIP is not responsible if the Internship Provider refuses to issue such a document due to your unsatisfactory performance or behavior in the internship.

20.2 Traveler Program

20.2.1 Explorer Program features: All features mentioned in Section 20.1.

20.2.2 Standard Housing: Furnished accommodation with shared accommodation or small studio room accommodation with minimum standards stated in Sections 1.3 and 1.4.

20.2.3 Airport pick-up at arrival: Airport transfer to your arranged accommodation when you arrive at your internship destination.

20.3 Pioneer Program

20.3.1 Traveler Program features: All features mentioned in Section 20.2 except furnished accommodation as indicated in Section 20.2.2.

20.3.2 Premium accommodation: Private accommodation or larger accommodation relative to furnished accommodation mentioned in Section 20.2.2. Depending on the destination, this may mean being assigned to a private studio room, a one bedroom apartment, or a private bedroom in a shared apartment, to an accommodation with more facilities, to a more centrally located accommodation, or having a regular cleaning service.

20.3.3 Preloaded transportation card: Transportation card(s) that will allow you to travel to and from your internship. The card(s) will be credited with an amount enough for you to travel between your accommodation and Internship Provider for 20 round trips only. You are responsible for any additional costs beyond what is provided. This feature is sometimes unavailable in certain destinations (e.g. Vietnam, India, and Nepal) according to the availability of the service in the respective city or country.

20.3.4 Domestic SIM Card: Local SIM card or eSIM service of your internship destination that will be valid for up to 30 days. You are responsible for choosing the service plan that is suitable for you and all the costs associated with it. The SIM will only be available for phones that are unlocked by your local service provider and it is your responsibility to ensure that your phone can be used with a third-party service provider SIM card outside your country of residence.

20.3.5 Drop-off on the First Day of Internship: An AIP representative will show you the best route to travel to your Internship Provider using public transportation. This can be on your internship commencement date or prior to that to ensure that you are familiar with how to access the necessary public transportation to get to and from your internship.

20.4 Additional Services

20.4.1 AIPX: A supplementary service that accelerates the internship admission process whereby we agree to schedule an interview with an Internship Provider within 21 working days after receiving your Deposit and AIPX fee. However, we cannot and do not guarantee all your internship expectations will be met.

21. BEYOND AIP'S SERVICES AND GUARANTEES

21.1 We do not guarantee paid internships or any form of compensation from the Internship Provider. All applicants must be willing to accept such a position before submitting their application. You agree that you will not and cannot refuse a position due to inadequate compensation.

21.2 We do not guarantee that the Internship Provider's office will be located within a specific area of your choice. We can only guarantee that the internship will be in your chosen destination and not in a certain district or sub-district of your choice unless agreed upon otherwise in writing before commencing the placement process. You agree that you will not and cannot refuse a position due to the location of your internship placement.

21.3 We do not guarantee that the visa you obtain to intern in your internship destination will allow you to stay for the entire period of your internship. In such case, you will need to either make an extension at the local immigration office or leave the country to obtain a new visa, whether it is in a neighboring country, your home country, or your country of residence, whichever we suggest is an option for you. You acknowledge that the Program Fee does not cover any additional costs that may arise from this and that you are responsible for making your own arrangements according to our suggestion. You also agree that you are responsible for any consequences if you do not follow our suggestions.

21.4 We do not guarantee that the visa you obtain will allow you to legally earn income outside of the internship that we have secured. You acknowledge that we do not approve of you earning income illegally and are not responsible for any consequences that may arise from such an event.

21.5 We do not guarantee that the internship offered will have the specific elements that you desire. We can only guarantee that the tasks of the internship will be within your Preference Area. This includes but is not limited to the industry of the company, the size of the company, and the work environment of the company. You acknowledge and agree that you cannot decline an internship offer if the role is within your Preference Area.

21.6 We do not guarantee that the accommodation provided will be the same for all applicants. Accommodation may differ for each program participant depending on internship location, availability, and programs.

21.7 We do not guarantee that the accommodation will include a kitchen, cooking appliances, kitchen utensils, swimming pool, gyms, and features that are not mentioned in Section 1.3.

21.8 We do not guarantee a private bedroom or private bathroom. You may be required to share a room with other program participants or others assigned by the accommodation provider. Room arrangements differ according to the internship destinations and programs.

21.9 We do not provide more than one internship suggestion at a time. We reserve the right to conclude the placement process once an internship in your Preference Area has been offered to you. In some cases, you may have multiple choices regarding your internship options where you may only select one. All remaining opportunities will automatically be declined after you have selected a position. Once a position has been declined, you cannot later decide to pursue it.

21.10 We do not guarantee that any internship placement will satisfy the requirements set by your university for credit-bearing purposes. Such requirements may include, but are not limited to, compensation, insurance coverage, company size, supervisor qualifications, or specific placement timelines. The standard placement deadline is 14 days prior to the program commencement date. Any university-specific or credit-related requirements must be clearly communicated in writing and expressly reviewed and approved by us prior to payment of the Deposit. We reserve the right to accept or decline such requirements at our sole discretion. We shall not be held liable for any inability to meet university requirements that have not been both disclosed and formally approved in advance.

22. DATA PROTECTION AND PRIVACY

22.1 In the course of providing our services, AIP collects and processes personal data including but not limited to: passport copies, visa documents, academic transcripts, CVs, photographs, emergency contact details, and insurance information. This data is collected solely for the purpose of administering your internship program and fulfilling our obligations under this Agreement.

22.2 AIP will not sell, distribute, or share your personal data with any third party except where necessary for the delivery of the Program (for example, sharing your CV with prospective Internship Providers, or providing documents to visa authorities). Where data sharing is required, AIP will share only the minimum information necessary.

22.3 AIP retains personal data for the duration of your participation in the Program and for a reasonable period thereafter for administrative, legal, and record-keeping purposes. Upon request, AIP will inform you of what personal data is held and will delete personal data that is no longer required, subject to legal retention obligations.

22.4 AIP implements reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is completely secure, and AIP cannot guarantee absolute security.

22.5 By agreeing to these Terms and Conditions, you consent to the collection, processing, and storage of your personal data as described above. This clause is subject to applicable data protection legislation, including the Personal Data Protection Act (Singapore) and, where applicable, the General Data Protection Regulation (EU/EEA).

23. DISPUTE RESOLUTION

23.1 In the event of any dispute arising out of or in connection with this Agreement, the parties shall first attempt to resolve the matter through good-faith negotiation between the Participant and their assigned AIP representative.

23.2 If the dispute cannot be resolved through negotiation within 30 days of written notice, either party may refer the dispute to mediation administered by the Singapore Mediation Centre (or such other mediation body as the parties may agree). The costs of mediation shall be shared equally between the parties.

23.3 If mediation does not resolve the dispute within 60 days of referral, either party may commence legal proceedings in accordance with Section 24 (Governing Law and Jurisdiction).

24. GOVERNING LAW AND JURISDICTION

24.1 This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore.

24.2 The parties submit to the exclusive jurisdiction of the courts of the Republic of Singapore for any legal proceedings arising out of or in connection with this Agreement.

25. ELECTRONIC ACCEPTANCE

25.1 You acknowledge and agree that this Agreement may be accepted electronically, including but not limited to: digital signature via AIP's document signing platform, electronic acceptance through AIP's application portal, or any other electronic method that clearly demonstrates your intent to be bound by these Terms and Conditions. Electronic acceptance shall have the same legal effect as a handwritten signature.

25.2 This provision is made in accordance with the Electronic Transactions Act (Singapore) and applicable electronic commerce legislation.

End of Terms and Conditions